Frequently asked questions

Is this safe for my seller account?

Does this ever send custom or written-by-us messages?

No. Every request uses Amazon’s own official review-request template. We never write custom message text, and we never can — the API only supports sending the standard request.

Could this send more than one request per order?

No. Amazon’s own rules allow exactly one review-request solicitation per order, and our system enforces that limit itself as well, as a second safeguard.

What data do you actually access on my account?

Only order IDs and delivery dates — the minimum needed to know when an order becomes eligible. We never access buyer names, emails, addresses, or any other personal information.

Is this built on an official Amazon API, or a workaround?

It’s built entirely on Amazon’s official Selling Partner API, using the same Solicitations endpoint available in Seller Central — just automated instead of manual.

Billing & plans

What happens if I cancel?

You can cancel anytime from your Billing page. If you’re on a 6 or 12-month term, your access continues until the end of the period you already paid for — it just won’t renew.

Do you offer refunds?

Monthly plans can be cancelled anytime with no further charges. For 6 and 12-month upfront terms, reach out to support within 14 days of purchase and we’ll work it out with you directly.

What happens to my order history if I downgrade or cancel?

Your sent-request history stays available in your dashboard for 30 days after cancellation, then is deleted along with the rest of your account data.