No. Every request uses Amazon’s own official review-request template. We never write custom message text, and we never can — the API only supports sending the standard request.
No. Amazon’s own rules allow exactly one review-request solicitation per order, and our system enforces that limit itself as well, as a second safeguard.
Only order IDs and delivery dates — the minimum needed to know when an order becomes eligible. We never access buyer names, emails, addresses, or any other personal information.
It’s built entirely on Amazon’s official Selling Partner API, using the same Solicitations endpoint available in Seller Central — just automated instead of manual.
You can cancel anytime from your Billing page. If you’re on a 6 or 12-month term, your access continues until the end of the period you already paid for — it just won’t renew.
Monthly plans can be cancelled anytime with no further charges. For 6 and 12-month upfront terms, reach out to support within 14 days of purchase and we’ll work it out with you directly.
Your sent-request history stays available in your dashboard for 30 days after cancellation, then is deleted along with the rest of your account data.